Slack Integration

Audience: Admins only

What the Integration Does

When Slack is connected, Give River's Engagement analytics page displays Slack activity data alongside recognition metrics. This gives you a unified view of team engagement across both platforms without switching tabs.

Setting Up the Slack Connection

1. Sign in to Give River as an admin, and to Slack as a workspace admin.
2. Navigate to Settings → Integrations.
3. Under the Communications group, click Connect on the Slack Workspace card.
4. Click Install in Slack (or Copy the authorization link and open it in the browser where you're signed in to Slack), then approve Give River for your workspace.

Installing gives your Slack workspace your team's integration key, the credential Slack uses to talk to Give River. It is separate from your invite link, so an invite link can't be used to reach your Slack connection. Starting an install creates a fresh key; any Slack or Teams workspace you already connected gets it automatically.

The Integration Key

The Integration key card on Settings → Integrations shows when your key was created, how many Slack and Teams workspaces use it, and whether your invite link's token was still used recently. Rotate key replaces the key: the old one stops working right away, and your connected Slack and Teams get the new one automatically. The new key is shown once, with a Copy button — you only need it if you're connecting Microsoft Teams by hand. Only Admins and the Workspace Owner can see or rotate the key.

Viewing Slack Analytics

Once connected, Slack analytics appear in the Engagement tab of the Admin Insights dashboard (Insights → Engagement). The Slack section is only visible when the integration is active.

Configuring Slack Settings In-App

Once Slack is connected, a Configure settings action appears in the Slack section of Settings → Integrations. Changes you make here sync back to Slack automatically.

From the Configure settings panel you can manage:

• Feedback Friday — turn the recurring prompt on or off, pick the channel and day of week, and add, edit, or remove the prompt messages.
• Notifications — choose whether recognition is announced in the channel, sent to the recipient by DM, and/or posted to a global channel (with its own channel picker).
• Leaderboard period — Current Week, Past 7 Days, Month, or Season.
• Anonymous messages — allow anonymous recognition and select which channels it can be sent from.
• Private drop sharing — allow members to share drops privately.
• Analytics — share workspace analytics in Slack.

Make your changes and press Save to apply them. Channel pickers list your workspace's channels when available; if none are returned, you can enter a channel ID manually.

Disconnecting Slack

To remove the Slack integration, return to Settings → Integrations, clear the Slack fields, and save. Slack analytics data will no longer appear in the Insights dashboard.